Privacy Policy
Last updated: January 2026
1. Overview
We take the protection of your personal data very seriously. This privacy policy informs you about how we handle your personal data when you visit our website and use our services.
Responsible Party
Clemens Lode Verlag e.K. Bilker Allee 188 40215 Düsseldorf, Germany Email: info@lodepublishing.com Phone: +49 (0) 1575 88 99 220
2. Hosting
This website is hosted on Cloudflare Pages. When you visit our website, your browser automatically transmits certain data for technical reasons:
- Browser type and version
- Operating system
- Referrer URL (previously visited page)
- IP address
- Time of server request
This data is processed based on our legitimate interest in providing a secure and functional website (Article 6(1)(f) GDPR).
3. Cookies
We do not use cookies to identify or track visitors. Our website functions without the use of tracking cookies or similar technologies.
4. Contact Forms & Email
When you contact us via our contact form or email, the data you provide (name, email address, message content) will be stored for the purpose of processing your inquiry and handling any follow-up questions.
Legal basis: Your consent (Article 6(1)(a) GDPR) and our legitimate interest in answering inquiries (Article 6(1)(f) GDPR).
Your data will be retained until you request deletion, withdraw your consent, or the purpose for storage no longer applies.
5. File Uploads
When you upload manuscript files through our service, these files are:
- Transmitted via encrypted connection (TLS/SSL)
- Stored securely for processing your formatting request
- Only accessed by authorized team members
- Deleted upon request or after project completion
Legal basis: Contract fulfillment (Article 6(1)(b) GDPR).
6. Payment Processing
Payment transactions are processed through secure, encrypted connections. We use trusted payment processors that comply with PCI DSS standards. We do not store complete credit card information on our servers.
7. Your Rights
Under GDPR, you have the following rights:
- Right of access: Request information about your stored personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restriction: Request restricted processing of your data
- Right to data portability: Receive your data in a machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw previously given consent at any time
To exercise these rights, contact us at info@lodepublishing.com.
8. Data Security
We use SSL/TLS encryption for all data transmission. Our website and services employ industry-standard security measures to protect your data against unauthorized access, alteration, or destruction.
9. Third-Party Services
We may use the following third-party services:
- Cloudflare: Website hosting and security (US-based, EU-US Data Privacy Framework certified)
- Calendly: Appointment scheduling for discovery calls. When you book a call, Calendly processes your name, email, and any information you provide. See Calendly's Privacy Policy.
- Resend: Email delivery service for transactional emails (welcome emails, confirmations)
These providers are contractually obligated to handle your data in accordance with GDPR requirements.
10. Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for our company is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen Kavalleriestraße 2-4 40213 Düsseldorf www.ldi.nrw.de
11. Changes to This Policy
We may update this privacy policy from time to time. The current version is always available on this page with the date of the last update.